Ride-hailing giant Uber is winding down its operations in Nigeria effective Wednesday, September 2, 2026, bringing an end to its 12-year presence in the country.
The company broke the news in an email sent directly to its Nigerian users, explaining that the decision followed a “thorough review” of its business in the country. Uber did not disclose specific financial or operational reasons behind the move.
A 12-Year Journey Comes to an End
Uber first launched in Lagos back in 2014, quickly growing into one of the leading ride-hailing platforms in Nigeria and connecting millions of passengers with independent drivers across the country’s major cities.
In its farewell message to customers, the company reflected on that journey:
“After a thorough review of our business, we have made the tough decision to wind down our operations in Nigeria, effective 2 September 2026.”
Uber went on to thank Nigerians for their years of trust and loyalty, acknowledging the everyday role the platform played in people’s lives:
“Since we first launched in Lagos in 2014, it has been an absolute privilege to be a part of your daily life connecting you with independent transportation providers.”
From daily commutes to visits with family and friends, and simply getting around the city, Uber said it was grateful to have been part of that routine — and apologized for the disruption its exit will cause.
“We know this may cause disruption to your routine, and we sincerely apologise for the inconvenience.”
What This Means for Nigeria’s Ride-Hailing Industry
Uber’s departure marks a significant shift in Nigeria’s mobility landscape. For more than a decade, the company competed head-to-head with other major ride-hailing platforms operating in the country, helping to popularize app-based transportation nationwide.
With Uber stepping away, the door opens wider for competing platforms to absorb displaced riders and drivers — likely intensifying competition around fares, driver incentives, and service quality in the months ahead.
Final Deadline for Account Enquiries
Users with outstanding account-related questions or issues have until September 23, 2026 to reach out to Uber. The company has set this as the final deadline for submitting enquiries as it formally winds down its Nigerian operations.
Uber’s exit from Nigeria comes as part of a broader global restructuring effort by the company, which also includes scaling back operations in other African markets.
Uber

Uber Technologies is a US-based ride-hailing and mobility company headquartered in San Francisco, founded in 2009 by Travis Kalanick and Garrett Camp. It connects riders with independent drivers through a mobile app, and has expanded beyond ride-hailing into food delivery (Uber Eats), freight logistics, and more recently autonomous vehicles and robotaxis.
Uber operates in over 70 countries. Dara Khosrowshahi has been CEO since 2017, succeeding Kalanick. The company went public in 2019 and has spent recent years pushing toward profitability — including a global restructuring that involves cutting roughly 3,300 jobs and reducing management layers, which is part of the broader context behind its recent exits from markets like Nigeria, Uganda, and Tanzania.












